Here's a privacy policy for the Eforest store, written for an Indian D2C brand on Shopify:
Privacy Policy
Last updated: August 2026
Eforest (a brand of Evaravishnu OPC Pvt Ltd, New Delhi — "we", "us", "our") respects your privacy. This policy explains what information we collect when you use our website, why we collect it, and how we protect it.
What We Collect
- Information you provide: name, email address, phone number, shipping and billing address when you place an order, contact us, or sign up for updates
- Payment information: processed securely by our payment partners (such as Razorpay/Shopify Payments). We never see or store your full card details
- Order history: what you've purchased, to help with support, replacements, and reorders
- Device and usage data: collected automatically via cookies — browser type, pages visited, and how you found us. This helps us understand what's working on our site
How We Use It
- To process and deliver your orders, and send order updates by email, SMS, or WhatsApp
- To respond to your questions and resolve claims
- To send you offers and updates — only if you've opted in, and you can unsubscribe anytime
- To improve our website, products, and advertising
Who We Share It With
We share your information only with partners who need it to serve you: courier and logistics companies (to deliver your order), payment gateways (to process payment), and platforms like Shopify that power our store. We may also share data with advertising platforms (such as Meta or Google) in aggregated or hashed form to measure and improve our marketing. We never sell your personal information to anyone.
Cookies
Our website uses cookies to keep your cart working, remember your preferences, and measure site traffic. You can disable cookies in your browser settings, though parts of the site (like checkout) may not work properly without them.
How Long We Keep Your Data
We retain order and transaction records as required under Indian tax and company law. Marketing data is kept only until you unsubscribe or ask us to delete it.
Your Rights
Under India's Digital Personal Data Protection Act, 2023, you have the right to access the personal data we hold about you, correct inaccuracies, withdraw consent for marketing, and request deletion of your data (subject to legal record-keeping requirements). To exercise any of these rights, email admin@evaravishnu.com — we respond within 7 business days.
Data Security
Our store runs on Shopify's secure, PCI-DSS-compliant infrastructure, and all data is transmitted over encrypted (SSL) connections. While no system is completely immune to risk, we take reasonable safeguards to protect your information.
Children
Our website is not directed at children under 18, and we do not knowingly collect their personal data.
Grievance Officer
In accordance with Indian law, questions or complaints about your data can be directed to:
Grievance Officer, Evaravishnu OPC Pvt Ltd
Email: admin@evaravishnu.com
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page, with the "last updated" date above.